Last Updated: September 12, 2026

At Hamari Virasat, we aim to provide a transparent and reliable experience to our users and customers. This Refund & Cancellation Policy explains the conditions under which cancellations, refunds, replacements, or payment-related corrections may be requested for products or services purchased through www.hamarivirasat.com.

By completing a purchase on Hamari Virasat, you agree to the terms described in this policy.

1. Digital Products and Services

Hamari Virasat may offer digital products, downloadable content, eBooks, documents, premium resources, digital publications, educational material, online access, or other digital services.

Because digital products can generally be accessed, downloaded, or consumed immediately after purchase, they cannot normally be returned in the same manner as physical goods.

However, we will review genuine issues and provide appropriate assistance in accordance with this policy and applicable law.

2. When a Refund May Be Considered

A refund, replacement, or other resolution may be considered in situations such as:

• You were charged more than once for the same order.
• Payment was deducted but the order was not successfully completed.
• You paid successfully but did not receive access to the purchased digital product.
• The downloadable file is corrupted or cannot be opened and we are unable to provide a working replacement.
• You received a different digital product from the one you purchased.
• A technical problem on our website prevented delivery of the purchased product and the issue cannot reasonably be resolved.
• A refund is otherwise required under applicable law.

Whenever possible, we may first attempt to resolve the issue by restoring access, resending the download link, replacing the file, or correcting the order.

3. Non-Refundable Situations

Unless otherwise required by applicable law, refunds may generally not be provided where:

• The digital product has already been successfully delivered, downloaded, accessed, or used.
• You change your mind after purchasing a digital product.
• You purchased the wrong product without any fault on the part of Hamari Virasat.
• You no longer need the purchased product.
• The product does not meet a personal preference that was not part of the product description.
• You are unable to use the product because of incompatible personal software, devices, or applications where the relevant requirements were reasonably disclosed.
• The request is made after an unreasonable period following the purchase.
• There is evidence of misuse, abuse, fraudulent activity, unauthorized sharing, or violation of our Terms & Conditions.

These conditions do not limit any rights that cannot legally be excluded under applicable consumer protection laws.

4. Cancellation of Digital Orders

Digital products are often processed and delivered automatically after successful payment.

Therefore, once a digital product has been delivered, downloaded, accessed, or made available to the customer, the order generally cannot be cancelled.

If you wish to cancel an order before the digital product has been delivered or made available, please contact us as soon as possible.

We will review the request depending on the status of the transaction.

5. Duplicate Payments

If you are charged more than once for the same purchase, please contact us with the following information:

• Name used for the order
• Email address or phone number used during purchase
• Order or transaction ID
• Date of payment
• Amount charged
• Screenshot or payment reference, if available

After verification, any confirmed duplicate payment will be eligible for refund to the original payment method.

6. Payment Deducted but Order Failed

In some cases, a payment may be deducted from your bank account, card, UPI account, or wallet even though the transaction appears unsuccessful on our website.

Such transactions may sometimes be automatically reversed by your bank or payment provider.

If the amount is not automatically reversed within the timeframe indicated by your bank or payment provider, please contact us with your transaction details so that we can review the payment status.

Where we confirm that payment was successfully received but the product was not delivered, we may either:

• provide access to the purchased product; or
• process an eligible refund.

7. How to Request a Refund

To request a refund or report an order-related problem, please contact Hamari Virasat through the contact details provided on our website.

Your request should include:

• Your full name
• Email address or phone number used for the purchase
• Order number or transaction ID
• Date of purchase
• Name of the product or service
• Reason for requesting a refund
• Any relevant screenshot or payment proof

Providing complete information will help us review your request more efficiently.

8. Review of Refund Requests

Each refund request may be reviewed individually.

We may verify:

• payment status,
• order records,
• delivery records,
• download or access status,
• technical issues,
• and any other information relevant to the request.

Submission of a refund request does not automatically guarantee that the refund will be approved.

9. Refund Processing Time

Once a refund request has been reviewed and approved, Hamari Virasat will generally initiate the refund to the original payment method within 5–7 business days.

After the refund has been initiated, your bank, card issuer, UPI provider, wallet provider, or payment gateway may require additional time to reflect the amount in your account.

The exact credit time may therefore vary depending on the financial institution or payment provider involved.

10. Mode of Refund

Wherever possible, approved refunds will be sent back to the same payment method used for the original transaction.

We will not normally process refunds to a different bank account, card, wallet, UPI ID, or third-party payment method unless required by law or necessary due to exceptional circumstances.

11. Promotional, Discounted, or Special-Offer Purchases

Products purchased through discounts, promotional offers, coupons, bundles, or special campaigns will remain subject to this Refund & Cancellation Policy unless different conditions were clearly stated at the time of purchase.

12. Chargebacks and Payment Disputes

If you experience a genuine issue with an order, we encourage you to contact Hamari Virasat first so that we have an opportunity to investigate and resolve the matter.

Submitting an unauthorized or fraudulent chargeback for a legitimately delivered digital product may result in suspension or restriction of access to the relevant product or services, subject to applicable law.

13. Changes to This Policy

Hamari Virasat may update this Refund & Cancellation Policy from time to time to reflect changes in our products, services, payment processes, operational requirements, or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

14. Contact Us

For questions, refund requests, payment problems, or cancellation-related assistance, please contact us through our official Contact Us page.

Website: www.hamarivirasat.com
Brand: Hamari Virasat

Please include your order or transaction details whenever contacting us regarding a payment-related issue.

Hamari Virasat is committed to treating genuine payment and delivery issues fairly while protecting its digital content from misuse and unauthorized distribution.